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A CBS news story recently detailed the unfortunate compromise of customer data stored on the hard drive of several multi-function printers (MFPs). Since this story aired, several Xerox customers have been understandably concerned. They want to know what features and functions are available on their current MFP equipment to ensure that their data is not compromised. And most importantly, they want to know how to dependably remove customer data from their machine at the end of its useful life. The solutions to this challenge are many. Some systems have disk encryption or 3-pass disk overwrite software available on the machine. These systems are fully protected against data compromise if the features are utilized. However, most in-place systems at customer sites do not have these features on the systems. In these instances, customers are generally advised to either upgrade themachine with a security kit or to pay to have the hard disk removed prior to leaving the customer’s facility. In either case, it’s an expensive and time consuming process that customers have not incorporated into their budgets. A Competitive Trade-in Option to Address MFP Security Concerns. If a customer trades their competitive equipment with Xerox as part of a new MFP implementation, Xerox will crush the equipment making any residual customer data inaccessible. The Xerox process will involve crushing the hard drive to prevent retrieval of any residual data on the machine. The Xerox process includes pick-up of the competitive equipment from the customer site and maintaining custody of the unit until it is dropped off at the destruction facility. Xerox tracks the equipment while it’s under our control to ensure the integrity of the process until the unit is crushed. This process will give our customers “ peace of mind” that their data is protected if their current non-Xerox equipment is traded for new Xerox equipment. Additionally, virtually all new Xerox MFP equipment comes standard with 128-bit AES disk encryption as well as 3-pass disk overwrite features to ensure that our customer’s data is protected from day one on their new equipment. 
As hard drive costs continue to drop, many businesses are using this time to implement Electronic Document Management Systems (EDMS). These digital systems easily create a searchable database of scanned information and enables better business decisions and smoother customer service interactions. Furthermore, an EDMS provides an easily recoverable disaster backup plan. Unfortunately, many companies still believe paper documents are basically free and become deterred by EDMS startup costs. However, paper documents are definitely not free. Instead, paper-based costs get swallowed by larger supply budgets and therefore go unmanaged. 
Did you know the average office document gets copied or printed 19 times? A big reason for this is the inability to find or easily access the original document, so another copy is created. However, with an electronic document management system (EDMS) you can create an easily-searchable digital archive for all your company’s documents. Luckily, it is quite simple to integrate an EDMS into your current workflows. Simply connect the EDMS with your multifunction system to allow employees to print directly to electronic storage. Not only will it make finding documents easier, but your employees will no longer have to take time out of their tasks to print a document and then manually file it. Furthermore, they will be able to view reference documents from the ease of their desktops without the hassle of cumbersome paper files. On top of saving time and office space, decreased printing and copying will help save resources. Document management will greatly reduce your office’s paper and toner usage and consequently reduce the carbon footprint left by your company. It is one of the simplest ways to save the environment while increasing the productivity of your employees. 
BURLINGTON, Mass., August 2, 2010 – Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced the new release of its award-winning desktop PDF software, Nuance PDF Converter Enterprise 7. The new release of Nuance’s flagship PDF product delivers the rich features users want in desktop PDF, with some features that surpass all others in delivering time-saving value in the office – all at about one third the cost of Adobe® Acrobat®. PDF Converter Enterprise 7 promises to extend Nuance’s leadership as the number one alternative to Adobe Acrobat, delivering a robust set of innovations and enhancements that result in a smarter PDF solution for the office. Important innovations in the release include visual document assembly, which makes it easier than ever to combine paper, PDF and Microsoft Office documents into a single PDF, and a Web PDF toolbar that puts the full power of the product directly into leading Web browsers. Office workers wanting paperless features gain robust PDF scanning capabilities, including one-click scanning with scan-and-markup capabilities. Enterprise-wide collaboration and workflow is enabled through robust connectivity to Microsoft SharePoint and enterprise content management systems. “We selected Nuance PDF Converter Enterprise over alternatives because it was significantly less expensive,” said Mark Karten, Realtor, The Karten Group at Realty Executives of Nevada. “But even better than the lower cost of licensing, Nuance’s focus on PDF productivity features saved us hours of effort when working with paper, PDF and Microsoft Office documents. If you need PDF in the office, we recommend Nuance.” 
NEW YORK, September 1, 2010 – Canon U.S.A., Inc., a leader in digital imaging, today announced the addition of four new imageCLASS multifunction devices to its award-winning lineup of small office and home office solutions, the Color imageCLASS MF9280Cdn and MF9220Cdn color laser multifunction printers and the MF4570dn and D420 monochrome laser multifunction printers. “In response to the increasing demand for easy-to-use, feature-rich multifunction devices targeted to small business and home office environments, Canon is proud to introduce the latest additions to the imageCLASS lineup,” said Jim Rosetta, vice president and general manager, Imaging Systems Group, Canon U.S.A “With small businesses and sole proprietorships increasingly demanding greater value and performance from their hardware purchases, the new imageCLASS models offer a compelling blend of functionality and features ideal for these demanding users.” Color imageCLASS MF9200 Series - Greater Functionality For Demanding Environments Developed to address the needs of today’s fast-paced end-user, the new Color imageCLASS MF9280Cdn and MF9220Cdn color laser multifunction printers allow small businesses and work groups to maximize productivity with convenient print, copy, fax and scan functionality in a fully networkable device. Ideal for multi-user environments, the devices feature a variety of technologies found in many high-end commercial copiers to maximize office efficiency including “User ID Management” control, which allows network administrators to monitor and limit print output and an Auto-Duplex function to help reduce paper costs and increase productivity. Additionally, for the first time from Canon, the Color imageCLASS MF9200 series features LDAP address book, allowing documents to be sent instantly. Featuring a 50-sheet Auto Document Feeder (ADF), 250-sheet cassette plus 100-sheet multipurpose tray, and an optional 500-sheet paper cassette pedestal and handling paper sizes up to legal, the Color imageCLASS MF9200 Series delivers print speeds of up to 22 pages per minute (ppm)i in both color and black and white while capturing finer details with remarkable tone-on-tone clarity, auto gradation and Canon’s Pure Black technology. 
NEW YORK, September 1, 2010 – Demonstrating its commitment to developing advanced document management solutions, Canon U.S.A., Inc., a leader in digital imaging, will preview its newest output management solution, uniFLOW v5.0, during Canon EXPO 2010 New York, a once-every-five-years event highlighting Canon’s breakthrough technologies. The latest version of the Company’s popular uniFLOW output management software, uniFLOW v5.0 features a variety of new capabilities and functions that streamline fleet management and simplify workflow processes allowing end-users and network administrators to focus on their core job functions. With the increasing demand for office solutions that streamline workflow to increase productivity and improve bottom-line results, uniFLOW v5.0 is designed to meet the needs of both large and small enterprises that require an advanced output management solution with significant flexibility. Through uniFLOW v5.0, fleet administrators will gain new tools to manage document costs incurred via printing, faxing, copying and scanning, as well as enhanced fleet management controls that streamline IT functions and easily extend to global deployments. “uniFLOW v5.0 is a tremendous leap forward in the evolution of fleet management software solutions for businesses ranging from small offices to global enterprises,” said Sam Yoshida, vice president and general manager, Imaging Systems Group, Canon U.S.A. “For businesses seeking to improve productivity and cost management, uniFLOW v5.0 gives end-users greater control of workflows, allowing administrators to maximize output efficiency across their networks.” 
NEW YORK, September 1, 2010 – Canon U.S.A., Inc., a leader in digital imaging, today announced several major initiatives developed to enhance the Canon Managed Document Services (Canon MDS) program, including elements targeting national service infrastructure for its authorized dealer channel, environmental sustainability and new solutions improving efficiency across a broad range of single office to multi-fleet, enterprise-level engagements. “Canon’s approach to MDS begins with best-in-class hardware and a technology portfolio that includes the revolutionary imageRUNNER ADVANCE platform that we complement with a range of customizable solutions and professional services to create a premiere MDS offering,” said Sam Yoshida, vice president and general manager, Imaging Systems Group, Canon U.S.A. “With an increasing number of customers seeking to achieve significant document management efficiencies and greater control over total output management, Canon’s MDS solutions provide a comprehensive, easy-to-implement program that delivers the bottom-line results necessary to succeed in today’s business environment.” Canon’s new initiatives are designed to help channel partners effectively deliver innovative, forward-thinking services driving continuous business improvements and satisfaction by enhancing the following program components: 
NEW YORK, September 1, 2010 – Recognizing the increasing role of digital document automation in today’s complex office environments, Canon U.S.A., a leader in digital imaging, will preview its next-generation office scanning solution featuring eCopy ShareScan from Nuance, the best selling paper-to-digital scanning and workflow solution, and the Canon imageRUNNER ADVANCE platform, at Canon EXPO 2010 New York. The eCopy ShareScan solution preview includes recent advances in paperless capabilities as well as a sneak peak at innovations to be included with the next-generation eCopy ShareScan V5.0, due out later this year. eCopy ShareScan is used by organizations of all sizes to replace manual paper processes with automated digital document workflows. By driving paper out of business processes, Canon and Nuance can help save customers time and increase office efficiency by turning paper documents into computer files that can be instantly edited, extracting data from paper forms for accounting systems, as well as seamlessly moving office documents into content management systems and enterprise document workflows. “In combination with the Canon imageRUNNER ADVANCE platform, Nuance eCopy ShareScan provides a versatile and powerful document automation software solution, giving businesses the ability to move the document imaging function from a centralized production location directly into the hands of frontline employees. eCopy ShareScan has a vast array of new, productivity-enhancing features that appeal to both office workers and information technology professionals.” said Sam Yoshida, vice president and general manager, Imaging Systems Group, Canon U.S.A. 
Tokyo (Sep 1, 2010) - Konica Minolta Business Technologies, Inc (Konica Minolta) announces that it will globally provide Optimized Print Services (OPS), the approach to optimize customers print and document environment. Konica Minolta has been delivering OPS at regional level by focusing the markets of North America and Europe so far. To meet global enterprises satisfaction concerning asset management, transparency, cost reduction, and standardized processes within a company; Konica Minolta provides these former regional services now as global consistent services. Last year, Konica Minolta set up a global OPS program with participants from Asia-Pacific, North America, and Europe. Focusing on service menus which are most frequently demanded by customers, Konica Minolta has unified tools and processes in place to deploy and deliver Optimized Print Services. Amongst others, Konica Minolta established several key services such as “Remote Management”, a service to manage MFP and printer without geographic limitation on a high service level, and “Centralized Monitoring”, a service to provide high transparency of the total fleet by monitoring service incidents, volumes and asset data for consolidated management reporting. To close the loop, Konica Minoltas OPS program also provides the same services (consult, implement, manage) for business processes, security and financial aspects to offer customers a holistic solution design for cost reduction and improvement of productivity. 
NEW YORK, September 1, 2010 – Commencing a global showcase of its advanced imaging technologies that will include stops in Paris, Tokyo and Shanghai, Canon U.S.A., Inc., a leader in digital imaging, today kicked off Canon EXPO 2010 New York, a once-every-five-year event exploring this year’s theme, “We Speak Image.” Demonstrating the integration of the Company’s digital imaging products and the many aspects of what Canon can offer to individuals and businesses, Canon EXPO 2010 New York highlights new technologies as well as current award-winning imaging and output products. Canon EXPO 2010 New York will also offer a hint at future products that will change the way people incorporate imaging into their lives. “Canon EXPO 2010 New York is an extraordinary demonstration of how Canon is uniquely positioned to say, ‘We Speak Image,’” said Joe Adachi, president and chief executive officer, Canon U.S.A., Inc. "The ground-breaking products and solutions on display at EXPO are transforming the way businesses operate and how people across the globe share their experiences, reflecting our commitment to responsible innovation and our corporate culture of Kyosei." Canon EXPO 2010 New York is an invitation-only event featuring over 150,000 square feet of exhibition space at the Jacob K. Javits Center in New York City, highlighting the areas where imaging plays a critical role in serving customer needs including consumer imaging products, office equipment, print production, broadcast and communications, healthcare technologies and security solutions. 
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